Best Alternatives to Aunoa CRM and Support Agentsfor Shopify (2026)

Commslayer offers a strong alternative with a 5-star rating and many reviews. Its strengths lie in its unlimited agents/tickets, AI-drafted replies, auto-hiding of spam comments, and direct order management within the helpdesk. The ex-Lifetimely founders suggest it is more affordable and improves upon competitors.

Orka focuses on real-time engagement via live chat, aiming to boost conversions through direct interaction with customers. It's presented as simple to set up and user-friendly, fully embedding into the Shopify dashboard, which can streamline the user experience.

Kustomer is an AI CRM that offers a holistic view of customer data and aims to personalize customer experiences. It provides direct order refunds and cancellations from its timeline and offers efficient order data access, making it a robust solution for managing customer interactions.

lookfor provides an AI chatbot solution automating support tasks and turning inquiries into sales. Its strength is the ability to create unlimited AI agents for various support tasks and integrate Shopify functions, reducing the need for human intervention.

Herodesk offers a simple and affordable customer support tool that organizes customer support in one place. Its Shopify integration provides customer and order details within Herodesk, making customer support easier.

Relocate+ offers a completely different approach to customer service by enabling self-service order editing. Instead of relying on agents, it empowers customers to make changes themselves, reducing support requests and returns. Time-based restrictions give merchants control over the functionality.

Vennie is an AI chatbot for Zendesk that automates support requests directly within Shopify. Vennie can make changes within Shopify such as addresses and handle complaints.

Helpify24 offers assistance and support for managing e-commerce through online experts, resolving daily problems and providing advice on various aspects of e-commerce management.

This app is another alternative and, as the name implies, focuses on social media channels.

Notch stands out by offering a fully managed customer support service powered by AI and experts. It simplifies customer support by taking over operations and focusing on business growth.